Privacy Policy

Last Updated: January 7, 2025

Koala Cache LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications (the "Apps").

Please read this Privacy Policy carefully. By using our Apps, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information We DO NOT Collect

We want to be clear about what we don't collect:

• We do not collect or store personal information such as your name, email address, phone number, or physical address through our Apps
• We do not require account creation or login credentials
• We do not track your location
• We do not use cookies or similar tracking technologies
• We do not display advertisements or work with advertising networks

1.2 Information Collected by Third-Party Services

Our Apps use the following third-party services that may collect information:

Firebase (Google LLC)

We use Firebase for app performance monitoring and crash reporting. Firebase may automatically collect:

• Device information (device model, operating system version)
• App usage data (crash reports, performance metrics)
• Anonymous identifiers

Firebase Privacy Policy: https://firebase.google.com/support/privacy

Adapty

We use Adapty for subscription management. Adapty may collect:

• Purchase transaction data
• Device identifiers
• Subscription status information

Adapty Privacy Policy: https://adapty.io/privacy

2. How We Use Information

The limited data collected by third-party services is used solely for:

• Providing and maintaining our Apps
• Monitoring app performance and fixing technical issues
• Processing in-app purchases and managing subscriptions
• Improving app functionality and user experience
• Complying with legal obligations

3. Data Storage and Security

Any data collected by third-party services is stored on secure servers located in the United States. We implement appropriate technical and organizational measures to protect data against unauthorized access, alteration, disclosure, or destruction.

However, please note that no method of electronic storage or transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. In-App Purchases and Subscriptions

Our Apps offer subscription-based features. All payment processing is handled by:

• Apple App Store: For iOS users, governed by Apple's Privacy Policy
• Google Play Store: For Android users, governed by Google's Privacy Policy

We do not have access to your payment information. Subscription management and billing are handled entirely by Apple and Google.

5. Children's Privacy

Our Apps are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at the email address below, and we will take steps to delete such information.

6. Your Privacy Rights

6.1 General Rights

You have the right to:

• Know what data is collected about you
• Request deletion of your data
• Opt-out of data collection by uninstalling the App

6.2 GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under GDPR:

• Right to access your data
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

6.3 CCPA Rights (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information (Note: We do not sell personal information)
• Right to non-discrimination for exercising your rights

7. International Data Transfers

Your information may be transferred to and maintained on servers located in the United States. By using our Apps, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.

8. Third-Party Links

Our Apps may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy within the App
• Updating the "Last Updated" date at the top of this policy

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted.

10. Data Retention

Since we do not directly collect personal data, there is minimal data for us to retain. Data collected by third-party services (Firebase and Adapty) is retained according to their respective retention policies. You may delete the App at any time to stop any further data collection.

11. Do Not Track Signals

We do not track users over time and across third-party websites. Therefore, we do not respond to Do Not Track (DNT) signals.

12. Contact Us

13. Compliance

This Privacy Policy is designed to comply with:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Children's Online Privacy Protection Act (COPPA)
• Apple App Store Guidelines
• Google Play Store Policies

© 2025 Koala Cache LLC. All rights reserved.